Nasteeshirts Frequently Asked Questions
Answers about sizing, printed-to-order production, shipping, order changes, and what to do when the postal universe misbehaves.
Where does Nasteeshirts ship?
Nasteeshirts currently ships to addresses in the United States only. Orders are charged in U.S. dollars and use Standard Shipping.
How long does an order take to arrive?
Most orders are ready to ship within 1-2 business days, although production can occasionally take up to 5 business days. After production, most U.S. orders arrive in 2-5 business days. Alaska, Hawaii, Puerto Rico, and other U.S. territories may require an additional 7-12 business days. Production and shipping are separate estimates, and delivery dates are not guaranteed.
How does free shipping work?
Orders with a merchandise subtotal of $55 or more receive free U.S. Standard Shipping. The threshold is calculated before taxes, shipping charges, coupons, and other discounts.
What does shipping cost below the free-shipping threshold?
For orders below the free-shipping threshold, one or two T-shirts, women's tees, tank tops, or long-sleeve tees ship for $4.99. One or two items ship for $8.50 when the order includes a hoodie. For three or more items, the highest base rate applies plus $2.50 for each item beginning with the third.
Can I return or exchange a shirt for a different size, color, or design?
Because every item is printed to order, Nasteeshirts does not accept ordinary returns or exchanges for a customer-selected size, color, garment type, buyer's remorse, or a change of mind. Review the product size chart before ordering.
What happens if my item is damaged, defective, misprinted, or incorrect?
Report a damaged, defective, misprinted, or incorrect item within 15 calendar days after confirmed delivery and include clear photographs. Once a production issue is verified, Nasteeshirts will remedy it by sending a replacement item. Holiday-season orders delivered from November 15 through December 26 have a 45-day reporting window.
Can I change or cancel an order?
Contact support as soon as possible. A cancellation or order change is possible only before the order enters production and cannot be guaranteed once processing has started.
How do I choose the correct size?
Open the size chart on the individual product page and compare its garment measurements with a shirt or hoodie that already fits you well. Available sizes and measurements vary by garment type.
How can I contact Nasteeshirts?
Use the contact form or email help@nasteeshirts.com. Support usually responds within 24-48 business hours. Include your order number when asking about an existing order.
Still carrying an unanswered question? Contact Nasteeshirts support.